{"id":9881,"date":"2022-12-13T10:00:27","date_gmt":"2022-12-13T10:00:27","guid":{"rendered":"https:\/\/fibron.com\/markets\/after-sales"},"modified":"2025-02-24T15:32:08","modified_gmt":"2025-02-24T15:32:08","slug":"pos-venda","status":"publish","type":"page","link":"https:\/\/fibron.com\/pt-br\/aplicacoes\/pos-venda","title":{"rendered":"P\u00f3s-venda"},"content":{"rendered":"[vc_row type=\"full_width_background\" full_screen_row_position=\"middle\" column_margin=\"default\" equal_height=\"yes\" content_placement=\"bottom\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" bg_color=\"#d1d1ca\" bg_image=\"6288\" bg_position=\"center center\" background_image_loading=\"default\" bg_repeat=\"no-repeat\" scene_position=\"center\" top_padding=\"12%\" bottom_padding=\"8%\" text_color=\"light\" text_align=\"left\" row_border_radius=\"none\" row_border_radius_applies=\"bg\" overflow=\"visible\" color_overlay=\"#0a0a0a\" 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bg_image_animation=\"none\" border_type=\"simple\" column_border_width=\"none\" column_border_style=\"solid\"][nectar_highlighted_text text_color=\"#353535\" scribble_color=\"#ef7f3c\" style=\"scribble\" scribble_shape=\"basic-underline\" scribble_thickness=\"regular\" scribble_speed=\"1.8s\" scribble_easing=\"ease_in_out\" text_direction=\"default\"]\n<h2>Servi\u00e7o p\u00f3s-venda<\/h2>\n[\/nectar_highlighted_text][vc_row_inner column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" text_align=\"left\" row_position=\"default\" row_position_tablet=\"inherit\" row_position_phone=\"inherit\" overflow=\"visible\" pointer_events=\"all\"][vc_column_inner column_padding=\"padding-10-percent\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"left-right\" column_element_direction_desktop=\"default\" column_element_spacing=\"default\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" column_backdrop_filter=\"none\" font_color=\"#182a47\" column_shadow=\"none\" column_border_radius=\"none\" column_link_target=\"_self\" overflow=\"visible\" gradient_direction=\"left_to_right\" overlay_strength=\"0.3\" width=\"1\/1\" tablet_width_inherit=\"default\" animation_type=\"default\" bg_image_animation=\"none\" border_type=\"simple\" column_border_width=\"none\" column_border_style=\"solid\" column_padding_type=\"default\" gradient_type=\"default\"][vc_column_text text_direction=\"default\"]Na Fibron, entendemos a natureza cr\u00edtica do desempenho do produto e as implica\u00e7\u00f5es do tempo de inatividade para o usu\u00e1rio final. Nessas situa\u00e7\u00f5es, \u00e9 vital que nossos clientes possam contar com um servi\u00e7o r\u00e1pido e \u00e1gil para identificar e remediar rapidamente quaisquer problemas.<\/p>\n<p>No caso de danos graves ao produto, pode n\u00e3o ser poss\u00edvel fazer um reparo completo, mas, sempre que poss\u00edvel, a Fibron procura encontrar solu\u00e7\u00f5es que permitam que o produto funcione com seguran\u00e7a at\u00e9 haja uma solu\u00e7\u00e3o permanente.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=\"full_width_content\" full_screen_row_position=\"middle\" column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" bg_color=\"#f2f2f2\" scene_position=\"center\" text_color=\"dark\" text_align=\"left\" row_border_radius=\"none\" row_border_radius_applies=\"bg\" overflow=\"visible\" disable_element=\"yes\" overlay_strength=\"0.3\" gradient_direction=\"left_to_right\" 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image_loading=\"default\" max_width=\"100%\" max_width_mobile=\"default\"][\/vc_column][vc_column column_padding=\"padding-4-percent\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"left\" column_element_direction_desktop=\"default\" column_element_spacing=\"default\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" column_backdrop_filter=\"none\" column_shadow=\"none\" column_border_radius=\"none\" column_link_target=\"_self\" column_position=\"default\" gradient_direction=\"left_to_right\" overlay_strength=\"0.5\" width=\"1\/2\" tablet_width_inherit=\"default\" animation_type=\"default\" bg_image_animation=\"none\" border_type=\"simple\" column_border_width=\"none\" column_border_style=\"solid\" offset=\"vc_col-xs-12\" column_padding_type=\"default\" gradient_type=\"default\"][vc_custom_heading text=\"Servi\u00e7o p\u00f3s-venda\" font_container=\"tag:h3|text_align:left|color:%23353535\" use_theme_fonts=\"yes\"][vc_row_inner column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" text_align=\"left\" row_position=\"default\" row_position_tablet=\"inherit\" row_position_phone=\"inherit\" overflow=\"visible\" pointer_events=\"all\" min_width=\"47vh\"][vc_column_inner column_padding=\"no-extra-padding\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"all\" column_element_direction_desktop=\"default\" column_element_spacing=\"5px\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" column_backdrop_filter=\"none\" column_shadow=\"none\" column_border_radius=\"none\" column_link_target=\"_self\" overflow=\"visible\" gradient_direction=\"left_to_right\" overlay_strength=\"0.3\" width=\"1\/1\" tablet_width_inherit=\"default\" animation_type=\"default\" bg_image_animation=\"none\" border_type=\"simple\" column_border_width=\"none\" column_border_style=\"solid\" enable_border_animation=\"true\" column_padding_type=\"default\" gradient_type=\"default\"][vc_column_text text_direction=\"default\"]A Fibron oferece um servi\u00e7o p\u00f3s-venda abrangente, incluindo consultoria t\u00e9cnica, t\u00e9cnicos offshore qualificados, novas termina\u00e7\u00f5es, reparos e ajuda na instala\u00e7\u00e3o do produto.<\/p>\n<p>Isso garante que nossos clientes tenham suporte integral desde a data do pedido at\u00e9 a instala\u00e7\u00e3o e opera\u00e7\u00e3o subsequente de nossos produtos.[\/vc_column_text][divider line_type=\"No Line\" custom_height=\"15\"]<div class=\"nectar-fancy-ul\" data-list-icon=\"dot\" data-animation=\"false\" data-animation-delay=\"0\" data-spacing=\"default\" data-alignment=\"left\"> Nossos servi\u00e7os globais de suporte p\u00f3s-venda onshore e offshore incluem:<\/p>\n<ul>\n<li>Teste de produtos de mangueira, cabo el\u00e9trico e cabo de fibra \u00f3ptica<\/li>\n<li>Reparo, manuten\u00e7\u00e3o e nova termina\u00e7\u00e3o do produto<\/li>\n<li>Fornecimento de pe\u00e7as sobressalentes e kit de reparo espec\u00edficos do projeto<\/li>\n<li>Consultoria sobre a integra\u00e7\u00e3o de produtos, movimenta\u00e7\u00e3o de produtos e solu\u00e7\u00e3o de problemas<\/li>\n<li>Assist\u00eancia na obten\u00e7\u00e3o de produtos associados de terceiros<\/li>\n<\/ul>\n <\/div>[vc_column_text text_direction=\"default\"]Temos um forte hist\u00f3rico de suporte a grandes projetos em que o produto Fibron foi instalado em locais offshore estrat\u00e9gicos ao redor do mundo. Nossa equipe de servi\u00e7o p\u00f3s-venda permanece dispon\u00edvel para dar suporte aos nossos clientes, enquanto os produtos estiverem em opera\u00e7\u00e3o.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=\"full_width_content\" full_screen_row_position=\"middle\" column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" bg_color=\"#f2f2f2\" scene_position=\"center\" text_color=\"dark\" text_align=\"left\" row_border_radius=\"none\" row_border_radius_applies=\"bg\" overflow=\"visible\" disable_element=\"yes\" overlay_strength=\"0.3\" gradient_direction=\"left_to_right\" shape_divider_position=\"bottom\" bg_image_animation=\"none\" gradient_type=\"default\" shape_type=\"\"][vc_column column_padding=\"no-extra-padding\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"all\" column_element_direction_desktop=\"default\" column_element_spacing=\"default\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" column_backdrop_filter=\"none\" column_shadow=\"none\" column_border_radius=\"none\" column_link_target=\"_self\" column_position=\"default\" gradient_direction=\"left_to_right\" overlay_strength=\"0.3\" width=\"1\/1\" tablet_width_inherit=\"default\" animation_type=\"default\" bg_image_animation=\"none\" border_type=\"simple\" column_border_width=\"none\" column_border_style=\"solid\"][divider line_type=\"Full Width Line\" line_thickness=\"2\" divider_color=\"accent-color\" animate=\"yes\"][\/vc_column][\/vc_row][vc_row type=\"full_width_background\" full_screen_row_position=\"middle\" column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" bg_color=\"#f2f2f2\" scene_position=\"center\" top_padding=\"2%\" bottom_padding=\"2%\" text_color=\"dark\" text_align=\"left\" row_border_radius=\"none\" row_border_radius_applies=\"bg\" overflow=\"visible\" advanced_gradient_angle=\"0\" overlay_strength=\"0.3\" gradient_direction=\"left_to_right\" shape_divider_position=\"bottom\" bg_image_animation=\"none\" shape_type=\"\" gradient_type=\"default\"][vc_column column_padding=\"no-extra-padding\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"all\" column_element_direction_desktop=\"default\" column_element_spacing=\"default\" centered_text=\"true\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" column_backdrop_filter=\"none\" column_shadow=\"none\" column_border_radius=\"none\" column_link_target=\"_self\" column_position=\"default\" gradient_direction=\"left_to_right\" overlay_strength=\"0.3\" width=\"1\/1\" tablet_width_inherit=\"default\" animation_type=\"default\" bg_image_animation=\"none\" border_type=\"simple\" column_border_width=\"none\" column_border_style=\"solid\"][nectar_highlighted_text text_color=\"#353535\" scribble_color=\"#ef7f3c\" style=\"scribble\" scribble_shape=\"basic-underline\" scribble_thickness=\"regular\" scribble_speed=\"1.8s\" scribble_easing=\"ease_in_out\" text_direction=\"default\"]\n<h2>Estamos prontos para ajudar<\/h2>\n[\/nectar_highlighted_text][vc_row_inner column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" text_align=\"left\" row_position=\"default\" row_position_tablet=\"inherit\" row_position_phone=\"inherit\" overflow=\"visible\" pointer_events=\"all\"][vc_column_inner column_padding=\"padding-10-percent\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"left-right\" column_element_direction_desktop=\"default\" column_element_spacing=\"default\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" column_backdrop_filter=\"none\" font_color=\"#182a47\" column_shadow=\"none\" column_border_radius=\"none\" column_link_target=\"_self\" overflow=\"visible\" gradient_direction=\"left_to_right\" overlay_strength=\"0.3\" width=\"1\/1\" tablet_width_inherit=\"default\" animation_type=\"default\" bg_image_animation=\"none\" border_type=\"simple\" column_border_width=\"none\" column_border_style=\"solid\" column_padding_type=\"default\" gradient_type=\"default\"][vc_column_text css=\".vc_custom_1739403047238{margin-bottom: 20px !important;}\" text_direction=\"default\"]Se voc\u00ea precisar de um cabo ou um umbilical n\u00e3o listado aqui, fale conosco. A maior parte do nosso trabalho \u00e9 fazer produtos sob medida para projetos muito espec\u00edficos. Por isso n\u00e3o \u00e9 poss\u00edvel mostrar todas as op\u00e7\u00f5es no site. Como especialistas em nossa \u00e1rea, se voc\u00ea precisar de um cabo ou um umbilical, especialmente para uso em ambientes desafiadores como offshore, \u00e9 muito prov\u00e1vel que possamos ajudar.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" text_align=\"left\" row_position=\"default\" row_position_tablet=\"inherit\" row_position_phone=\"inherit\" overflow=\"visible\" pointer_events=\"all\"][vc_column_inner column_padding=\"no-extra-padding\" column_padding_tablet=\"inherit\" column_padding_phone=\"inherit\" column_padding_position=\"all\" column_element_direction_desktop=\"default\" column_element_spacing=\"default\" centered_text=\"true\" desktop_text_alignment=\"default\" tablet_text_alignment=\"default\" phone_text_alignment=\"default\" background_color_opacity=\"1\" background_hover_color_opacity=\"1\" 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